Your privacy is our priority. This document clearly and transparently explains how crown77 collects, uses, stores, and protects your personal data as a member of our platform.
Crown77 collects various types of personal information when you register and use our platform. This data collection is carried out transparently and only for the purposes stated in this policy. The following are the categories of information we collect:
| Data Categories | Example Information | Data Collection Methods |
|---|---|---|
| Identity Information | Full name, national ID number, date of birth | Registration Form & KYC |
| Contact Information | Email address, phone number, residential address | Account registration |
| Financial Information | Bank account number, deposit & withdrawal records | Platform transactions |
| Activity Data | Game records, betting habits, session duration | Automated platform usage |
| Technical Data | IP address, device type, operating system, web browser | System logs & cookies |
We only collect information that is strictly necessary for platform operations, legal compliance, and improving user experience. crown77 does not collect sensitive information such as medical data, sexual orientation, or religious beliefs unless required by applicable law.
All personal data collected by crown77 is used responsibly and only for legitimate purposes. The following are the primary purposes for which your data is used:
Crown77 will not use your data to make automated decisions that could materially affect your rights without appropriate human oversight.
Crown77 takes strict technical and organisational measures to protect your personal data from unauthorised access, loss, destruction, or accidental disclosure.
Our technical security measures include:
Regarding data retention periods: Crown77 retains member personal data for as long as the account remains active and for a set period after account closure, in line with Malaysian legal requirements. Financial transaction data is retained for a minimum of 7 years for tax and financial compliance purposes. Data that is no longer required will be securely deleted using non-recoverable erasure methods.
Crown77 does not sell, rent, or transfer your personal data to third parties for marketing purposes without your explicit consent. However, there are specific situations where data must be shared with recognised parties:
All third parties with access to crown77 members' personal data are bound by comprehensive confidentiality and data protection agreements. crown77 conducts thorough due diligence before engaging any third party that will handle member data.
As a crown77 member and data subject under Malaysia's PDPA, you have the following rights regarding your personal data. crown77 is committed to respecting and facilitating the exercise of these rights:
To exercise any of the above rights, contact our data protection team through crown77 customer support, available 24/7. We will respond to valid requests within 30 working days. In complex cases, this period may be extended up to 60 days with written notice to you.
Please note that certain rights may be limited in situations where data processing is required to fulfil legal obligations or recognised public interest purposes.
Crown77 uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies are small text files stored on your device when you visit our website.
Types of cookies we use:
You can manage your cookie preferences through your web browser settings. However, disabling essential cookies may affect your ability to log in and use certain features of Crown77.
The Know Your Customer (KYC) process is a legal obligation that crown77 must comply with under applicable Anti-Money Laundering (AML) and Counter-Terrorism Financing (CTF) laws. This is not optional — it is a mandatory requirement for operating as a responsible financial platform.
Documents that may be requested during the KYC process:
All KYC documents submitted to crown77 are processed through a secure, encrypted system. These documents are stored to the highest security standards and are never shared with third parties except as required by law. The KYC process is typically completed within 24 to 48 hours business days.
As an online platform operating globally, some of crown77's technical infrastructure may be located outside Malaysia. This means your personal data may be transferred to or processed in other countries as part of our operations.
Crown77 ensures that any cross-border data transfers are carried out with adequate safeguards, including:
By using the Crown77 platform, you agree to the data transfers described above, carried out solely for the purpose of delivering the services you have subscribed to.
Crown77 reserves the right to amend or update this Privacy Policy at any time to reflect changes in our privacy practices, new legal requirements, or business developments. All amendments will be posted on this page with a clear effective date.
For significant amendments, crown77 will endeavour to provide reasonable advance notice via:
Your continued use of the crown77 platform after any amendments take effect constitutes your acceptance of the updated Privacy Policy. If you do not agree with the changes made, you have the right to close your account and request deletion of your data in accordance with the prescribed procedure.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how crown77 handles your personal data, please contact our data protection team. We are committed to responding to every enquiry thoroughly and within a reasonable timeframe.
You can reach us via:
If you believe crown77 has failed to address your privacy concerns satisfactorily, you have the right to lodge a complaint with the Malaysia Department of Personal Data Protection or the relevant authority in your jurisdiction.
Privacy is more than a legal document to us — it is a core value reflected in every aspect of crown77's operations.
All data transmitted to and from the crown77 platform is protected by 256-bit SSL encryption — the same standard used by leading financial institutions worldwide.
Crown77 has never sold and will never sell member personal data to any third party for commercial purposes. Your data belongs to you — it is not our commodity.
You have full control over your personal data. Request access, correct information, or delete your data at any time through your account settings panel.
Crown77 operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring all your rights as a data subject are respected.
The crown77 platform undergoes regular security audits by independent third-party firms, ensuring our privacy and security practices consistently meet or exceed the latest industry standards.
You have full control over the marketing communications you receive from Crown77. Unsubscribe or modify your notification preferences at any time through your account settings.
With international-standard data protection, a transparent privacy policy, and 24/7 support, you can play on Crown77 with complete peace of mind.